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This will ensure that Category C and D machines made available by operators have genuine customer appeal and/or are genuinely available for use, as opposed to being used as a means to increase the number of Category B cabinets a venue can site. The Gambling Commission has raised concern that some of these machines appear to have been designed primarily to maximise the number of Category B cabinet machines which can be sited by an operator, rather than to provide a genuine lower stake gambling offer to customers. However, to mitigate against gambling-related harm, the reform of the rule also seeks to ensure that a genuine offer of lower staking Category C and D machines remain available for customers. Additionally, the reform seeks to allow operators to reduce their energy costs through the removal of unused but energy intensive Category C and D machines and/or increase GGY through increased numbers of higher yielding Category B machines. Some operators were keen to highlight the increasing cost burden for land-based casinos in other areas, but acknowledged the logic of applying consistency across regimes. However, we do not intend on changing any of the requirements placed on operators as we think that the current regulatory framework will ensure that licensing authorities and the Commission are notified when changes are proposed to premises under these circumstances.
- Option 2 would likely remove any incentive for operators to not abide by ‘available for use’ guidance.
- Concerns were also expressed that the exposure of these machines to children may normalise gambling behaviour.
- To help check that your source of funds are legitimate, and as part of a gambling company’s anti-money laundering checks
- The legendary casino operator impressed us with its timeless design and modern functionality.
Premises licences
In England and Wales, the government sets a cap and licensing authorities have flexibility below that to set their fees. The maximum annual fee for an adult gaming centre (arcade) is £1,000 in England and Wales, and £700 in Scotland. For example, the maximum annual fee for a large casino is £10,000 in England and Wales, and £7,500 in Scotland. Licensing fees vary by premises type. Therefore, the proposals set out in this chapter will only apply to licensing authorities in England and Wales.
To obtain a UK gambling license, you must pay initial fees, duties, and taxes. To obtain a gambling license in the UK, you must open a bank account in a UK-based bank. Obtaining this license allows its holder to conduct gambling business in the UK. The UK has several types of licenses related to operating a gambling business. Law & Trust offers professional assistance in obtaining a gambling license. UK legislation supports entrepreneurs engaged in the gambling sector.
As some of the differences between 1968 Act and Small 2005 Act casinos are brought in line, operating and premises licence fees and mandatory licence conditions should be harmonised accordingly. We would like to make the process for taking up the entitlement of additional machines as simple as possible for both operators and licensing authorities. Anecdotal evidence shows that only three of the 2005 Act casinos offer betting, representing about 0.2% of the total GGY for each of those casino premises. There has been no evidence that permitting betting in 2005 Act casinos resulted in increased harm, and the Gambling Commission’s view is that permitting sports betting in 1968 Act casinos is unlikely to have any particular impact on the Act’s licensing objectives. There are likely to be indirect costs in the form of displacement from online sports betting as those in casinos who would otherwise have bet on sports using mobile devices may be more inclined to do so using casino services. 1968 Act casinos to be subject to a limit on the number of self-service betting terminals depending on their total gambling space.
We help you find UK licensed casinos, including the latest sites launched with UK Gambling Commissions stamp of approval. This stands for Licence Conditions and Codes of Practice and is the UKGC’s framework for online casinos to follow when it comes to the way they operate. If a game developer provides its games to a UK online casino then it must have its own UKGC licence, with software complying to strict standards as well as many required features incorporated into each game.
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The government proposes that account verification should be required on each transaction, in line with the majority of responses to these questions. A response from an advocacy organisation opposed the introduction of direct debit card payments on the basis that there is evidence that cashless payments result in increased and unplanned spending when compared to cash. One betting shop operator was concerned that allowing direct debit card payments would minimise the interactions a customer has with betting shop staff as their current customer journey requires a certain level of interaction with a staff member. They stated that it would be an unnecessary and disproportionate burden for a low stake and low prize machine. Over 70% of responses also agreed that card account verification should be required on each transaction. The Commission will consult further on minimum transaction times, limit setting functionality, staff alerts, safer gambling messaging and the display of session time and net position.
You also get to know how the casino improves your experience over time. The government will increase the maximum cap that licensing authorities can charge by 15% through a made negative statutory instrument. We do not believe that a 10% increase is sufficient to future-proof licensing authority funding in line with the recovery of the land-based sector from the challenges of COVID-19 and rising energy prices in recent years. This change will be made in respect of licensing authorities in England and Wales. The second concern was the lack of transparency regarding the way in which fees are used by local authorities and a perception that local authority activities, such as premises visits, do not appear to be reflected by the level of fees currently paid.
Industry’s perspective was mixed, with some responses stating that the limits for cashless payments should mirror the current ones to minimise the risk of delay to implementing the relevant legislation. There were a range of responses to the questions relating to maximum deposit and committed payment limits. In relation to taking a cautious approach, we think that a £100 limit is appropriate considering that our aim is to try and replicate the process by which someone uses cash to play on a machine. This will act as a safeguard in case someone tries to put more than £100 onto the machine. It will also help mitigate against the risk of someone putting a significant sum of money onto a machine in one go.
They also highlighted the importance of card account verification given the potential for stolen debit cards to be used to make direct payments to gambling machines. They also stated that individual gambling businesses should be allowed to decide if they would like to update their systems to provide direct debit card payments as it would be a significant cost to businesses to update all machines to have this functionality. We expect that operators will ensure that Category C and D machines made available to meet the ratio are available for use and have genuine customer appeal. We received some responses which suggested that Option 1 would be preferable to Option 2(a) for ensuring that a genuine offer of Category C and D machines are made available to customers.
Services and information
Category D machines include a range of low stake machines, such as coin push, crane grabs and slot-style fruit machines. However, the intended objective is to allow customers to pay by the means they prefer and preserve the viability of the gaming machine sector which is at risk of being eroded by the move to a “cashless” society. Should net position be visible at all times to the customer on machines accepting direct cashless payments?
However, we recognise that a minority of customers do experience gambling-related harm and that it is necessary to have safeguards in place to protect customers. In April 2023, DCMS published its white paper on gambling setting out the government’s plans for bringing the regulation of the gambling sector into the digital age. Increasing the maximum cap that licensing authorities can charge – made negative statutory instrument. The majority of these respondents argued for measures which tended to be more restrictive of the gambling products available within the land-based sector.
To achieve this, we are consulting on options for amending the 80/20 rule to a new requirement that 50 percent of machines must be Category C or D. Arcades and bingo premises are subject to an 80/20 rule which governs the balance of Category B (maximum £2 stake) and Category C or D machines in these venues (up to a maximum £1 stake). With technological developments, land-based casinos have been able to introduce a greater range of customer protections and the experiences of applying these across each type of licence have provided insight on the likely impact of any proposed changes. Since the Gambling Act 2005, land-based casinos have operated under two licensing regimes with different requirements in terms of the type and volume of product they are able to offer, as well as venue size. KYC helps gambling operators prevent fraud, comply with AML regulations, and avoid hefty fines. Additionally, licensing is required even if a company’s online gambling operation is located in another country—so long as they provide services to gamblers in the UK.
Domain Score’s WHOIS transparency component looks at whether a casino domain’s registered ownership is publicly visible. One that doesn’t can drag down the Domain Scores of multiple seemingly unrelated casino brands. A proprietary casino platform gives the operator direct control over the technology stack, including SSL configuration, DNS management, and the security infrastructure that Domain Score assesses. A casino can have fully certified RNGs and simultaneously carry a poor Domain Score driven by weak SSL configuration. The licence authorises games of chance, which includes slots, table games like blackjack and roulette, and live dealer products delivered via video stream.
Industry responses frequently highlighted the commercial pressures placed on their businesses in recent years – as a result of COVID-19 inactivity and rising energy costs – as a central reason for necessitating greater commercial flexibility. The majority of these responses came from respondents who submitted evidence to the original consultation. We also received 16 additional responses to a supplementary consultation which was held specifically to gather further evidence on the reform of the 80/20 rule. A series of key proposals specifically relating to the land-based gambling sector were outlined in the white paper, including measures to adjust outdated regulatory restrictions applying to the sector. The Department for Culture, Media and Sport (DCMS) published its gambling white paper in April 2023, which set out the government’s plans for modernising the regulation non gamestop casinos of the gambling sector.
A premises licence issued by a local licensing authority will however continue to authorise either a ‘small’ or a ‘large’ 2005 Act (opens in new tab) Casino premises. While other regulators may appear on gambling sites, only a casino license UK guarantees legal access for British players. Choosing a UKGC-licensed casino is the only way to guarantee your safety when playing online. Before signing up at any online casino, it’s important to make sure the site is properly licensed by the UK Gambling Commission.
Guidance for small businesses and sole traders running a gambling business. View guidance about what you need to tell us when you apply for a licence Guidance about the information we’ll ask for when applying for a licence. Find out how much it will cost to apply for a licence and ongoing annual fees. Information about the activities we licence, the fees you need to pay and when. If you want to complain about a gambling business or need further help please contact us.
Online operators must meet strict security standards, including encryption, data protection compliance, and fair game certification. You must implement safer gambling tools like deposit limits, affordability checks, and self-exclusion mechanisms. The application process begins online. This rule was introduced following the UK government’s gambling white paper and is aimed at reducing gambling-related harm. These changes focus on player protection, corporate accountability, and industry funding for gambling harm initiatives.
Premises Licenses relate to non-remote businesses and give permission for using facilities to operate as casinos (or for other gambling activity). Furthermore, the UK has specific regulations for remote gambling operators. An online casino must adhere to stringent gambling laws to obtain and keep its licence. A flat additional annual fee of £6,250 is payable for a licence that combines two of remote casino, bingo and virtual event betting. A flat additional annual fee of £5,000 is payable for a licence that combines two of remote casino, bingo and virtual event betting.
Another large arcade operator estimated that a B3 cabinet gaming machine generates c.£600 per week, per machine. Evidence provided by arcade operators and the industry trade body Bacta suggested that this option would likely have a small but negative impact on GGY for many operators. The vast majority of responses came from industry representatives and local authorities, however, we also received a small number of responses from academics and individuals with lived experience of gambling-related harm. The evidence generated was diverse and was indicative of the varied positions of stakeholders, primarily arcade and bingo operators and licensing authorities.
The Advertising Standards Authority (ASA) regulates gambling advertising, though LCCP breaches by licence holders are enforced by the Commission itself. The most recent significant RTS update came into effect on 17 January 2025, extending requirements previously applicable only to slots to a wider range of online casino products. The RTS set out the technical requirements for remote gambling systems and gambling software.